Terms of Service

Last Updated: [Insert Date]

Welcome to TrueNest Estates. These Terms of Service (“Terms”) govern your access to and use of our website and services. By using our website, you agree to comply with and be bound by these Terms.

If you do not agree, please do not use our website.

1. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you agree to be legally bound by these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Terms of Service act as a legally binding agreement between the business and users, defining how the platform can be used

2. Eligibility

You must be at least 18 years old to use this website
You must be capable of entering into a legally binding contract under Indian law
If using on behalf of a company, you must have proper authorization

3. Account Registration

To access certain features:

You may need to create an account
You are responsible for maintaining confidentiality of your login details
You agree to provide accurate and updated information

We are not responsible for unauthorized use of your account.

4. Products & Services

We strive to display accurate product descriptions, images, and pricing
However, errors or inaccuracies may occur
We reserve the right to:
- Modify product prices without notice
- Discontinue products at any time

5. Orders & Payments

All orders are subject to acceptance and availability
We reserve the right to cancel or refuse any order
Payments must be made through approved payment methods

E-commerce terms typically include conditions related to billing, payment, and order processing to ensure transparency

6. Shipping & Delivery

Delivery timelines are estimates and may vary
We are not liable for delays caused by third-party logistics or external factors
Refer to our Shipping Policy for detailed information

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy
Please review it before making a purchase

Clear policies on returns and cancellations are important under consumer protection rules in India

8. User Responsibilities

You agree not to:

Use the website for unlawful purposes
Attempt to hack, disrupt, or damage the website
Provide false or misleading information
Violate any applicable laws or regulations

9. Intellectual Property

All content on this website (logos, text, images, graphics) is owned by TrueNest Estates
You may not copy, reproduce, or use any content without permission

Terms help protect a company’s intellectual property and platform usage rules

10. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their content, policies, or practices.

11. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Use of our website is at your own risk
We do not guarantee uninterrupted or error-free service

Limiting liability is a standard clause to reduce legal risks for online businesses

12. Indemnification

You agree to indemnify and hold TrueNest Estates harmless from any claims, damages, or expenses arising from:

Your misuse of the website
Violation of these Terms

13. Termination

We reserve the right to:

Suspend or terminate your access at any time
Remove content or accounts that violate these Terms

14. Changes to Terms

We may update these Terms at any time.
Your continued use of the website after changes means you accept the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Disputes shall be subject to the jurisdiction of courts in Haryana, India.

16. Grievance Redressal

In accordance with Indian eCommerce regulations, you may contact our grievance officer:

📧 Email: [your email]
📞 Phone: [your number]

We aim to resolve complaints within a reasonable timeframe.

17. Contact Us

For any questions regarding these Terms:

📧 Email: [your email]
🌐 Website: https://shop.truenestestates.com/

Final Note

A well-defined Terms of Service protects your business, limits liability, and clearly establishes rules for users, which is essential for any eCommerce platform

If you want next:

I can also:

Convert all policies into legal PDF format
Add GST / invoice clauses
Or create cookie policy + disclaimer page

Just tell me 👍